We want you to love your purchase. If for any reason you don't, you may return most new and unused items within 30 days of receipt for a full refund or merchandise exchange, with proof of purchase. Refunds are credited in the original form of payment. Please note that shipping charges are non-refundable.
Eligible merchandise may be returned free of charge. A Returns & Exchanges form and prepaid return label is provided in every website order. At this time, Brian Ragsdale Studio offers UPS return labels only for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the U.S. Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error. Upon receipt of returned goods, Brian Ragsdale Studio reserves the right to deny a refund if the merchandise does not meet return-policy requirements.
Please send returns to:
Brian Ragsdale Studio, LLC- RETURNS DEPARTMENT
26 Summit Road
Newport, NH 03773-1220