We want you to love your purchase. If for any reason you don't, you may return most new and unused items within 30 days of receipt for a full refund or merchandise exchange, with proof of purchase.  Refunds are credited in the original form of payment. Please note that shipping charges are non-refundable.

RETURNS

Eligible merchandise may be returned free of charge. A Returns & Exchanges form and prepaid return label is provided in every website order. At this time, Brian Ragsdale Studio offers UPS return labels only for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the U.S. Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error.  Upon receipt of returned goods, Brian Ragsdale Studio reserves the right to deny a refund if the merchandise does not meet return-policy requirements.

  • Full-price merchandise can be returned for a full refund or exchanged within 30 days of the delivery date.
  • Sale merchandise can be returned for a full refund or exchanged within 14 days of the delivery date.
  • Items returned past the time frames outlined above may be returned in exchange for a Brian Ragsdale Studio Gift Card only. The amount of the Gift Card will be the current selling price of the items returned.
  • Final-sale merchandise cannot be exchanged or returned at any time. All items purchased through Facebook Sale Events are final sale.
  • Sample or worn/altered/damaged-sale merchandise is not acceptable for return. All sales are final.
  • Worn, altered or washed merchandise is not acceptable for return. All items being returned must be in the original condition, and all tags must be attached.

Please send returns to:

Brian Ragsdale Studio, LLC- RETURNS DEPARTMENT
26 Summit Road
Newport, NH 03773-1220